Privacy Policy

At Well Herbs, accessible from https://www.well-herbs.com/, your privacy is one of our top priorities. This Privacy Policy document outlines the types of information we collect and how it is used, shared, and protected. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect both personal and non-personal information when you interact with our website. This includes:

a. Personal Information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely via third-party payment processors)

b. Non-Personal Information:

• Browser type and version
• Device type and operating system
• IP address
• Pages viewed, time spent on the website, and other analytical data

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill orders
• To communicate with you regarding your inquiries, orders, and promotional offers
• To improve our website, products, and customer experience
• To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: Trusted third parties who assist us in operating our website, fulfilling orders, or providing services, provided they agree to keep your information confidential.
• Legal Requirements: If required by law, regulation, or legal process to disclose your information.
• Business Transfers: In case of a merger, acquisition, or sale of our business assets.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files placed on your device to collect data about your preferences and site activity. You can control or disable cookies through your browser settings.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed as 100% secure. By using our site, you acknowledge and accept this risk.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of receiving promotional communications.
• Request details about how your data is used.

To exercise your rights, please contact us at support@well-herbs.com.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Well Herbs does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@well-herbs.com